Frequently Asked Questions

Got something else you’d like to ask? If it isn’t answered here, why not contact us

Leave it to us! We shall MEET YOU! Your chauffeur shall be displaying a name card with your details clearly shown! They shall introduce themselves before directing you to your waiting vehicle. Assistance will be given with luggage.

Don’t worry! We shall be there to meet you, regardless of time. Arrival times are always checked. This ensures your waiting is kept to an absolute minimum.

Yes, advance booking will ensure children’s booster seats are available!

A wheelchair accessible vehicle can be requested. Be sure to highlight all your needs when booking as we are always happy to assist.

No problem, it’s simple to change! Plans already made can be altered to accommodate the wishes of your party!

There is no processing fee for credit/debit cards.

We do our best to ensure you have the continuity of same guide.

We recognise that in today’s world, itineraries can suddenly change! You will appreciate however that lost bookings involve costs to ourselves. Please see our Terms and Conditions

Your driver shall make themselves known by appropriate means. i e: Introducing themself at reception, telephone call/text etc.

Simply call our office with your revised details and we shall do our very best to meet your requests.